Returns & Exchanges

At Princessly, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, you can return or exchange eligible products within 30 days of delivery.

1

Initiate Your Request

Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.

2

Prepare Your Package

Ensure items are in their original, unworn condition with tags attached, and pack them securely in the original shipping box.

3

Ship It Back

Print your prepaid return label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing